Privacy Policy | vpsdate Data Security Statement

01About This Policy

Thank you for trusting vpsdate. This policy explains in detail how vpsdate Inc. ("we" or "Platform") collects, processes, stores, and protects your personal information. Protecting user privacy is a core principle we uphold, while we also need to process certain necessary data to provide you with stable, efficient, and personalized services.

                                    By continuing to access and use Platform features after reading this policy, you are deemed to have understood and accepted the data processing practices described herein.
                                

02Data Collection Scope

To provide and continuously improve your service experience, we collect several types of information, including:

2.1 Information You Provide Directly

Account Information: Your name, email address, phone number, and password for basic registration.
Identity Verification: Where required by law or for security verification, we may request valid government-issued identification.
Payment Details: Payment card numbers, billing addresses, and related information (typically encrypted and processed by our partner payment providers).
Communications: Call records, online chat logs, and emails exchanged with our support team.

2.2 Data Collected Automatically

Access Logs & Device Info: Technical data including your IP address, browser type, operating system, access times, and pages visited.
Resource Usage Data: Computing consumption records during cloud host use (CPU usage, memory, network traffic, etc.), primarily for billing and service monitoring.

03Data Use Purposes

We use collected information within lawful and reasonable limits to ensure normal business operations, primarily for:

Service Delivery: Processing orders, activating cloud host instances, and performing routine account management.
Security: Detecting and blocking fraud and platform abuse (including unauthorized mining and malicious attacks) to maintain overall platform security.
Continuous Improvement: Analyzing user behavior data to improve infrastructure resource scheduling and network access experience.
Regulatory Compliance: Tax reporting, regulatory audits, and fulfilling other legal obligations.

04Data Sharing

To ensure normal Platform operations, we may disclose some of your information to third parties in specific circumstances:

External Service Providers: Providing necessary data to organizations assisting Platform operations, including payment processors, data center providers, and analytics services.
Affiliated Companies: Data sharing within vpsdate's affiliated entities to ensure consistency and continuity across products and services.
Legal Requirements: When courts, administrative bodies, or law enforcement agencies request data through lawful procedures, we will provide it as required by law.
Corporate Changes: In major corporate events such as mergers, reorganizations, spin-offs, or asset transfers, user data may be transferred as part of business assets.

05Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to recognize your login status, store personalized preferences, and analyze website traffic. You can manage or disable cookies in your browser settings, though this may affect some Platform features.

                                    Continuing to browse and use the Platform after reading the above is deemed your acceptance of our reasonable use of these tracking technologies.
                                

06Data Security Measures

We employ industry-standard physical safeguards, technical security solutions, and internal controls to protect the integrity and confidentiality of your data (e.g. HTTPS encryption, least-privilege access control).

                                    Internet transmission inherently carries security risks — we cannot guarantee the absolute security of all data transfers. Please be aware of and assess the relevant risks accordingly.
                                

07Your Rights

Under applicable laws, you may have rights to access, correct, or request deletion of your personal information. Most operations can be completed self-service in the account management console. For cases you cannot handle yourself, please contact us through official support channels.

Please note that for legal compliance or legitimate business purposes (such as dispute resolution), we may need to retain some historical data records even after account deletion.

08Policy Updates

We reserve the right to update this policy at any time due to business adjustments or changes in laws and regulations. For significant changes, we will notify you in advance via email or platform notifications.

                                    Continued use of our services after a policy update takes effect constitutes your acknowledgment and acceptance of the updated policy.
                                

09Contact Us

For any questions, comments, or requests regarding this Privacy Policy (including data access, correction, or deletion requests), please contact us through:

Email: [email protected]
Online Ticket: Log in to your account and submit a privacy-related ticket

We commit to responding in writing within 30 business days of receiving your request.

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